Terms and Conditions

To secure the booking a non-refundable deposit of 20% of the package price will be requested
You have a 7-day cooling-off period from receiving the booking confirmation to cancel with a full refund of the booking deposit
There-after 7 days the booking deposit is non-refundable unless cancelled by myself.
The date is held for 7 days from the when the invoice has been sent and reservation of the wedding day will not take effect until deposit has been received.
After a successful trial and confirmation of proceeding with the booking, 50% of the balance will be due.
The final 50% balance invoice will be sent 7 - 10 days before the wedding date and must be paid in full
Any discount applied at booking only applies at this time and does not apply when adding on extra services at a later date.

Travel expenses for the wedding location will be charged at 50p per mile after 15 miles from B5 4AJ (7.5 miles each way)
Travel expenses for the trial will be charged at 50p per mile (up to 15 miles only) from B5 4AJ
Parking costs on the wedding morning are chargeable to the client
If travel to the wedding venue exceeds 2 hours’ drive from B5 4AJ, an overnight stay is requested which will be chargeable to the client. This will be discussed ahead of the booking.

The trial is normally 1-3 months before the wedding date and is either at your home up to 15 miles of B54AJ (travel charges apply)
If you live further than 15 miles, trials will be held at my apartment in Birmingham City Centre.
If the trial is in my apartment, I will kindly ask for you to remove shoes once we have come inside and to wash your hands.
I am happy for one other person to be present at the trial If this person would also like a trial, I am happy to do this on the same day.
Please be aware that I do have two cats so I must be informed if you or your guest has any allergies
During peak season May – September, it might not be always possible for us to schedule trials on a weekend so please be aware of this and let me know of any concerns.
The trial date is reserved for the bride only, however trials for other bridal party members can be added on for an extra cost but this may be held on a different date if there are more than 2 including the bride.
Additional trials cost (i.e. for bridesmaid’s and mothers) are subject to change and will be charged at the most current rate unless otherwise agreed.
Please be aware that it may not always be possible to accommodate bridesmaids/MOB trials (unless it is held on the same day as the brides trial) in peak season or on weekends
Additional trials will be held at my apartment in Birmingham

It is the client’s responsibility to inform me of any allergies or medical conditions including the flu, cold sores, conjunctivitis or any other conditions which may be easily transmissible.
As conjunctivitis is highly contagious, I unfortunately will not be able to do makeup on any person who has symptoms of this on the wedding morning
Please ensure that anyone having their makeup done are certain they don't have symptoms of Covid-19 and
If anyone has been in contact with someone with Covid-19 (family or friend) or travelled in from another country, they must inform me before the wedding and have completed a lateral flow test on the morning of the wedding.

I have the right to refuse makeup application of there are any noticeable concerns.
Individual lash application and Flower girl sparkle is included as complimentary in the price for the makeup service, there is no reduction in price for any makeup service if they are declined.
Photographic/video images of the client, members of the booking or event may be used by me on social media unless the client has expressly withdrawn their consent in email or in writing.
I am happy to add on more individuals to your package, however this will be charged at the current price (if different from the time of booking) per person.
Changes and reducing the package can be made up to 8 weeks of your wedding day, but the minimum package of Bride plus 2 must be met in Peak season May – September and Friday – Sunday.

Postponements can be moved to one calendar year ahead up until the end of that year.
If you wish to move the wedding further than 1 whole calendar year (up until the end of the year) this will need to be re-booked as a new booking including a new deposit.
In the event of a postponement deposits are carried over to your new date however any price difference between the packages between the current and the time of booking will be applied. A new contract will also be issued with updated T&C’s
Deposits are non-refundable after 7 days of booking confirmation unless the booking has been cancelled by me.
If after the trial, you will not be proceeding you will only be liable to pay for the trial alone and any travel costs incurred to the trial (if any) which will be detailed in your post call email.
Payments after the booking deposit and the trial are non-refundable if the booking is cancelled less than 8 weeks before the wedding date.
In the event of the client cancelling within 4 weeks of the wedding day, full payment will still be requested.
Any cancellations regarding your bridal party must be made 8 weeks prior to your reserved date or you will still be responsible for the number of services agreed upon.
In the extremely unlikely circumstances where I am unable to do your wedding due to illness or emergency, a full refund will be issued, and I will do my upmost to find someone to assist you in my place.